Privacy Policy

1. Introduction

Irajya Group ("Irajya", "we", "us", "our"), operating through this website at irajya.com, is committed to protecting the privacy of individuals who interact with our website and submit enquiries. This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights in relation to your personal data.

By using this website and submitting any forms, you acknowledge and agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you voluntarily provide when you submit an enquiry, contact form, or product interest form on this website. This may include:

• Full name
• Company or organisation name and designation
• Contact details: phone number and email address
• Location (city, state, country)
• Nature of your enquiry and written message
• Documents uploaded via the enquiry form (such as water quality reports, RFQ documents, or project briefs)

We may also automatically collect certain technical information such as your IP address, browser type, and referring URL through standard server logs and analytics tools, solely for website performance and security purposes.

3. How We Use Your Information

The information you provide is used for the following purposes:

• To respond to your enquiry and communicate about your project or requirement
• To route your enquiry to the appropriate Irajya vertical (Irajya Water or Irajya Ecotech)
• To evaluate your technical or commercial requirement and prepare a response
• To maintain a record of enquiries for internal business and compliance purposes
• To send you relevant information about Irajya's services, where you have consented to being contacted

4. Data Storage and Security

Your information is stored securely and accessed only by authorised Irajya personnel with a legitimate business need. We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration or destruction. While no internet transmission is completely secure, we implement appropriate safeguards to protect the information you share with us.

5. No Third-Party Sale of Data

We do not sell, rent, trade, or otherwise transfer your personal information to any third party for commercial or marketing purposes. Your data is used solely in connection with evaluating and responding to your Irajya enquiry.

We may share your information with trusted service providers who assist us in operating the website or processing enquiries, subject to strict confidentiality agreements, and only to the extent necessary.

6. Data Retention

We retain personal data for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable law. Enquiry records and related documents are retained for a reasonable period to support project evaluation, follow-up and compliance.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to our legal and business obligations
• Withdraw consent for future communications at any time

To exercise any of these rights, please contact us at info@irajya.com.

8. Cookies

This website may use cookies and similar tracking technologies for basic functionality and analytics. Cookies do not contain personal information. You can configure your browser to refuse cookies, although this may affect some website functionality.

9. Links to Third-Party Websites

This website may contain links to external websites. Irajya is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of this website after any such changes constitutes your acceptance of the updated policy.